Copilot with Care

A polished AI answer can save time and still conceal a weak decision. In a public-sector or regulated workplace, the more important question is not simply what Microsoft 365 Copilot can produce, but what information belongs in the request, what deserves checking and who may authorise the result. Copilot with Care is a practical 90-minute Value Coaching workshop for public officers, team leaders, service and operational teams, and professionals handling information-sensitive work. Participants use fictional documents, coached reflection and decision exercises to practise safe and accountable AI-assisted work. No technical or cybersecurity background is required. What you will practise • Recognise three ways a routine AI-supported draft can create preventable information exposure or decision risk. • Use the original Value Coaching Decision Stewardship Map: Purpose, Boundary, Design, Scrutiny and Ownership. • Rewrite an over-broad request to remove unnecessary protected context while retaining the business purpose. • Challenge a fluent output for unsupported claims, missing context and potential consequences. • Practise a respectful pause or escalation when approval, evidence or policy is unclear. How the 90 minutes work 00–16 min | The 20-second answer problem. Contrast two fictional briefing extracts and notice where confidence outruns evidence. 16–40 min | Boundaries before prompts. Distinguish authorised access from suitable use, then repair a risky request in pairs. 40–64 min | Test the answer, not the fluency. Annotate an attractive but flawed AI response against fictional source cards. 64–90 min | Steward the decision. Rehearse the five gates, name a human owner and choose one seven-day behaviour change. Who should attend Singapore public-sector officers, managers and agency teams involved in briefs, policy support, service delivery, procurement, HR, projects and internal reporting, as well as professionals in regulated workplaces. A laptop is helpful but optional; individual Copilot access is not needed. All exercises use original synthetic information. Organisational AI-use and data-handling policies always take precedence. Takeaway A one-page human decision map, a repaired request, a claim-checking habit, a clear escalation question and a seven-day commitment. For teams seeking deeper practice, Responsible Copilot in Practice is the linked one-day training, with additional cases, supervisor simulations, evidence-review disciplines and a team working agreement. The introductory workshop is independently useful and is not a prerequisite for the full day. Facilitated by Ashish Goyal, Value Coaching. Available on request for organisational teams and professional groups, with dates, delivery mode and investment by arrangement. No public workshop date is scheduled.