Leadership & Strategic Thinking
Facilitation in Action
From difficult conversations to decisions people can own
Build the judgement and practical confidence to guide groups through complexity.
Next steps
Let's discuss this programme
Bring this to your team, or join a public cohort. Ashish personally reviews every enquiry.
Key outcomes
- Facilitator presence and ethical neutrality
- Session purpose, boundaries and decision rights
- Listening, attention and group participation
- Difficult stakeholder dynamics and constructive disagreement
- Decision clarity, accountability and follow-through
- Responsible AI use in preparation and synthesis
How the day works and what's included
Methodology
- Coaching-led dialogue
- Original workplace cases and simulations
- Triad practice with observation feedback
- Peer coaching and guided reflection
- Real-work meeting redesign
Practice laboratories
- Create a one-page Room-to-Result Map for a real session
- Practise two short facilitator interventions
- Lead a simulated cross-functional decision meeting
- Critique an AI-generated meeting summary against source notes
- Produce an owner-and-deadline decision record
Tools & assessments
- A diagnostic or assessment is bundled into the programme
- Facilitation observation rubric
- Personal meeting diagnosis
- Decision and ownership review
Reinforcement & transfer
- 24-hour personal action
- 7-day meeting redesign challenge
- 30-day self-review and accountability partner check
- Use a purposeful opening at the next meeting
- Invite missing perspectives before converging
- Verify decisions with owners before closing
- Review outcomes after seven and thirty days
Agenda at a glance
Day 1 | Read the room and design the work
1. Meeting failure diagnosis and personal facilitation habits. 2. Purpose, decision rights and stakeholder context. 3. Attention, listening and psychological safety. 4. Design lab: agenda and participation architecture. 5. Practise difficult opening moments. 6. Peer coaching and redesign.
Day 2 | Navigate tension and secure action
7. Power, silence, resistance and constructive challenge. 8. Conflict simulation and facilitator interventions. 9. Hybrid inclusion and adaptation. 10. Decision records, accountability and AI verification. 11. Full workplace simulation with feedback. 12. Personal 24-hour, 7-day and 30-day transfer plan.
Who it's for
Managers, senior leaders, programme and change leaders, product and delivery professionals, business analysts, coaches and cross-functional facilitators.
- Managers and team leaders
- Programme, project and change leaders
- Product owners and delivery leads
- Business analysts and internal facilitators
Seniority: Mid managers, Senior leaders, Executive, Whole team
Prerequisites: Bring a real meeting or workshop challenge; no formal facilitation qualification required.
Facilitator
Ashish Goyal
Executive coach and transformation practitioner with experience across banking, technology, public-sector transformation and organisational capability development.
Taster workshop
Experience the same thinking in a shorter live session:
Next steps
Let's discuss this programme
Bring this to your team, or join a public cohort. Ashish personally reviews every enquiry.